FAQ

Why doesn’t this plugin work?

There could be a number of reasons for this, but the most common one is that you have another podcasting plugin activated on your site. Make sure you deactivate any other podcasting plugins (e.g. BluBrry PowerPress, PodPress, etc.). If you have done that and the plugin is still not working as it should then have a read through this documentation as well as the support forum – if you don’t find what you need there, then create a new topic in the support forum.

Where do I find my podcast content on my website?

By default, your podcast episodes will be available at this URL on your site: http://www.example.com/podcast and your feed will be available here: http://www.example.com/feed/podcast. You can also set your podcast episodes to appear in your home page blog feed in the general settings.

If these URLs do not work for you, then re-save your site’s permalinks by going to Settings > Permalinks in the admin menu and clicking on the save button. Your permalinks will need to be set to anything other than default for this to work.

How can I edit the content of the RSS feed?

You shouldn’t ever need to customise your podcast RSS feed template, but, if you must then open up the plugin folder and navigate to the templates directory. From there copy the feed-podcast.php file and paste it into the root folder of your theme (or child theme). This file in your theme will now control the data that is displayed in the podcast RSS feed, so any changes you make in there will affect your feed.

Why can’t I upload an audio file that is larger than X MB?

This issue actually has nothing to do with this plugin. Your server and your WordPress installation will each have a maximum file upload size that you are allowed to make use of and there is no way for this plugin to override that safely.

This tutorial should help you with increasing the maximum file upload size.

Why don’t I see the audio player when I view my episodes?

There could be a few reasons for this:

  1. You have not set the audio player to appear for the full content of an episode – you can change this in the podcast settings
  2. Your episode audio file is a reference to a folder and not a specific file
  3. The audio file is password protected
  4. Your site is running on an IP address and not a domain name
  5. You have a plugin installed that conflicts with the WordPress media player

If any of these are true for you then that will most likely be the reason that the audio player is not showing on your podcast episodes.

Why do I only see X episodes in my podcast RSS feed?

The number of episodes in your podcast RSS feed is limited to the same number of posts as set in the Syndication feeds show the most recent X items in your WordPress Reading settings (Settings > Reading) – this is set to 10 by default. You can change how many episodes appear in your podcast RSS feed by adding this snippet to your theme (or child theme):

Why do I see post tags in my podcast episodes?

iTunes has deprecated the use of keywords in podcast feeds and no longer supports them, so there is no need for Seriously Simple Podcasting to use custom a keywords taxonomy. However, because tagging like that is still useful inside of WordPress, the post tag taxonomy has been added to the podcast post type as well. This means that you can use all of your post tags for your podcast episodes too. If you would like to remove the post tag support from the podcast post type then you can do so by adding this snippet to your theme (or child theme):

How do I use my blog categories with my podcast episodes?

You can add the blog categories to your podcast episodes by adding this snippet to your theme (or child theme):

That will add your blog categories to your podcast episodes in the dashboard, but it still won’t have any effect on the frontend of your site. So in order to have the episodes who up when you look through the category archives on your site, you will need to add the following code as well:

Now, depending on your theme (i.e. if your theme or another plugin, do too much messing around with the category archive query), there’s a chance that this snippet will not work. If it does not work then you will need to contact your theme developer and ask how you can add the podcast post type to your category archives.

Why does my podcast cover image not appear to save properly?

For your podcast cover image to be valid on iTunes, it must be at least 1400 x 1400 pixels. This means that when you upload your image you must make sure to select a size option that at least has those dimensions. The image will display smaller on the plugin’s settings screen once you have uploaded, but as long as your uploaded image is the correct dimensions then it will work.

Why doesn’t my feed password seem to save?

Once you have saved a password for your podcast feed you will not see the password on screen again – this is because it is encoded and stored securely. You can enter a different password at any time, but if you save the settings page and you do not want to change the password then simply leave the password field blank and it will not be updated.

Can I run multiple podcast shows from one site?

With Seriously Simple Podcasting you can run as many, entirely unique podcast shows/series as you like from the same site. Each show/series can have it’s own customised RSS feed. This document will tell you how to work with podcast series and leverage them to achieve your goals.

How can I validate my podcast RSS feed?

While Seriously Simple Podcasting makes every effort to ensure that your podcast feed is valid and acceptable to iTunes, Stitcher, Google Play and any number of other podcasting services, there’s always the chance that something can prevent things from working as expected. If you receive an error from iTunes saying that they cannot accept your feed, or they cannot read it for a supplied reason then the first step is to run your feed through a validator to check that it is formatted correctly.

If you are using iTunes, then iTunes Connect (the iTunes podcast manager) will provide a validation service for you. Similarly, Google Play Podcasts will also handle the validation without you having to look elsewhere.

If you are not using either of those services, then the most reliable and up-to-date validator for podcast feeds is the Cast Feed Validator, so go there and check to see the results of your feed validation. Once you have done that then you can log a support ticket and supply the link to the validation results (just copy it from your browser’s address bar).

Why does the feed password protection feature not work?

If you add password protection to your podcast RSS feed, but when you input the username and password you still don’t gain access to the feed then the most likely issue is that your server has FastCGI installed. FastCGI removes the PHP_AUTH_USER and PHP_AUTH_PW variables from the $_SERVER superglobal.

In order to work around this you will need to the following code to your site’s .htaccess file above all the WordPress rules that are already in there:

If you are unsure how to edit your site’s .htaccess file then please contact your hosting provider.

How can I change the colours of my audio player?

The audio player that is used by Seriously Simple Podcasting is the one that is built right into WordPress itself. The default colours are OK, and it is generally up to your theme developer to style the audio player for you. In many cases, however, the theme does not provide any styling for the audio player and the result is that it generally does not fit into the design of your site all that well.

If you would like to change the colours of your audio player to suit your theme, then you can use the Media Player Style Kit plugin to customise the colours to your needs. This plugin is also built by Hugh Lashbrooke, so it works seamlessly with Seriously Simple Podcasting.

Why won’t my Google Drive files work?

When upload files to Google Drive, they do not generally supply you with an easy to find link to the raw file – they offer you a ‘sharing URL’ instead. This URL will not work with Seriously Simple Podcasting as it is not actually the media file itself. To get the URL to the actual media file you will need to find the direct download link – one of the easiest ways to do this is to use this Google Drive Direct Link Generator service to get the actual file URL. The ‘output link’ from that service will be the URL you will need to use with Seriously Simple Podcasting.